Step 1: Log in with Administrator Access

1. Open Nx Witness Desktop Client.

2. Connect to the correct System.

3. Log in using an Administrator account.

Only Administrators are authorised to create or modify users.

Step 2: Open User Management

1. Click the Main Menu (☰).

2. Select System Administration.

3. Open the Users tab.

Step 3: Determine User Type

Before creating the account, confirm:

• is this a Manager?

• Is this a staff member?

Choose the correct account type:

🔹 Local User

Used for:

• Isolated systems

• Sites not linked to Nx Cloud

🔹 Cloud User

Used when:

• The system is connected to Nx Cloud

• Remote access is required

Step 4: Create the User

1. Click + Add User

2. Select Local or Cloud

3. Enter:

   • Full Name (use real name, no nicknames)

   • Username (standard format if applicable)

   • Password (if Local user)

Step 5: Assign the Correct Role (DO NOT Default to Admin)

⚙ Advanced User

For:

• Site managers

• Supervisors who may export footage

👁 Viewer

For:

• General staff

• Basic live/playback access

🚫 Do not assign Administrator unless required.

Step 6: Assign Camera & Resource Permissions

1. Select relevant cameras or camera groups.

2. Enable only required permissions:

   • Live View

   • Playback

   • Export (only if authorised)

Step 7: Save & Test

1. Click Apply

2. Log out

3. Log in as the new user to confirm:

   • Access level is correct

   • Camera visibility is correct

   • No excess permissions are granted

Offboarding Procedure

When a staff member leaves:

1. Go to System Administration → Users

2. Select the user

3. Click Disable immediately

4. Delete account once confirmed no longer required